Billing FAQ’s

Why am I receiving a bill from Labtech Diagnostics?
Your physician ordered laboratory testing and contacted us to perform these services.  You might have visited one of our Patient Service Centers, or your specimens were collected at your doctor’s office and we picked them up.

What is a deductible?
This is the amount that is required by your insurance carrier to be paid by the subscriber before health plan benefits will begin to reimburse for services.  Labtech Diagnostics bills for deductible amounts when notified to do so by the insurance company.

What is a co-payment?
This is the amount as defined in your insurance policy that is owed by the patient, after the insurance has processed your claim.  It is a tool used by the insurance companies to offset the cost of healthcare and it is usually a small or fixed amount.  Labtech Diagnostics bills for co-payments when notified to do so by the insurance company.

Can you bill my secondary insurance?
Yes. Please call the lab and ask for the billing department. They will be more than happy to facilitate this request.

Do we offer payment plans?
Yes we offer payment plans over a 12 month period.

How long will it take to receive my invoice?
Within 60 – 90 days from the service date you should expect an invoice.